Effective Date: January 1st, 2025

1. Introduction

Welcome to Empire Electrical Solutions Inc ("Company," "we," "our," or "us"). This Privacy Policy and Texting Terms and Conditions govern the collection, use, and sharing of your personal information, as well as the terms related to SMS and text message communications. By using our website or opting into our text messaging services, you agree to these terms.

2. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, and other details provided voluntarily.
Device Information: Browser type, and operating system.
Usage Data: Pages visited, interactions with our website, and referral sources. 

3. How We Use Your Information
We use your information to:
Communicate with you regarding transactions, and updates.
Send text messages regarding work only, if you have opted in.
Comply with legal obligations and enforce our policies. 

4. SMS and Text Message Terms
By opting in to receive text messages from Empire Electrical Solutions Inc, you consent to potentially receive reminder messages about your upcoming appointment, and customer support.
Message and data rates may apply. Check with your mobile carrier for details.
You may opt out at any time by replying "STOP" to any message received.
Message frequency may vary.
We are not responsible for delayed or undelivered messages due to mobile carrier issues. 

5. Sharing Your Information
We do not sell or share your personal information with third parties except:
As required by law or to protect our rights and property.

6. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. 

7. Your Rights and Choices
You may opt out of text messages at any time.
You may request access, correction, or deletion of your personal information.
You can update your communication preferences by contacting us. 

8. Changes to This Policy
We may update this Privacy Policy and Texting Terms from time to time. Any changes will be posted on our website with the updated effective date.

9. Contact Us
For questions about this policy or to exercise your rights, please contact us at: service@empireesi.com
 

By using our services and opting into text messaging, you acknowledge that you have read, understood, and agreed to this Privacy Policy and Texting Terms and Conditions.